Technical Support | Couch Potato®

Registered Couch Potatoes® please log in from the San Diego 6 homepage

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To log into Couch Potato®:

Go to the San Diego 6 homepage at http://www.sandiego6.com/
Type your email address and password into the fields provided at the top right of the page
Click the Login button below the password field

You will then be logged into Couch Potato®.

Some players have been unable to access the Couch Potato® website due to having cookies from the sandiego6.com domain blocked from their browser. Please ensure you have cookies enabled for the sandiego6.com domain. If you are using Internet Explorer, here are the steps to do that:

Go to "Tools" menu, and then "Internet Options"
Click on "Privacy" tab
Click "Edit" button
Type "sandiego6.com" in the box (no www nor quotes) and click "Allow Button"
Click "OK"
Click "OK" again
Close Internet Explorer and reopen it to login

We apologize for any problems you are having playing Couch Potato®. We also welcome any positive comments about playing the game, experiences you've had related to Couch Potato®, your prizes, etc. -- just use the 'Success Stories' topic! Using this tool will get your question or comment about the game into a monitored support queue where the quickest action can be taken. It is very important that you enter a complete and valid email address (preferably the same one you're using for your Couch Potato® username), and/or other unique information we can use to locate your Couch Potato® account and communicate with you about fixing your problem.
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Message Center

GET OUT OF THE OFFICE SWEEPSTAKES WINNER!

Congratulations to the Get Out of The Office Sweepstakes winners:

Nardo Mariano from San Diego
Margaret Rice from El Cajon

There is still one more chance to win a trip for two to the tropical Maui with 5 nights at the oceanfront Wailea Elua Village and roundtrip air provided by Hawaiian Airlines! Just watch The Office weeknights at 7pm and look for the Special Maui Code. Enter that code in Couch Potato before midnight, and you'll be entered into the raffle to win!

HOLIDAY OFFICE HOURS:

Mon 11/23 & Tues 11/24
9am-5pm

Wed 11/25
9am-1pm

Thurs 11/26 & Fri 11/27
Closed

Please plan accordingly

SEAWORLD HOLIDAY CELEBRATION WINNERS!

Congratulations to the following winners! You have won a family 4-pack of tickets to San Diego 6 and KyXy 96.5's SeaWorld Holiday Celebration on December 11th!

Watch San Diego 6 in the Morning News from 5a-9a for a Special SeaWorld code that will enter you into the raffle to win!

ATLANTIS 11/19
-Sonia Rosemann from ChulaVista
-Nina Ganavaris from Poway
-Erico Gomez from ChulaVista
-Jorge Serrano from SD
-Ron Gesek from SD
-Aaron Bart from ElCajon
-Mary Ann Murphy frm Escondido
-Cecilia Martinez from SD
-Ernesto Calzada frm ChulaVista
-Melinda Beers from ChulaVista
-Angela Trottier frm SpringValley
-Christina Daniels from SD
-Daniel Oberbauer from ElCajon
-Lori Myers from Escondido
-Judy Larsen from SD
-Corie Campbell from Encinitas
-James Romanow from Spring Valley
-Jack Chan from Oceanside
-Eric Nedelman from Chula Vista
-Lucy Bon from IB

HOLIDAY 11/18
-Debbie Smithe from SD
-Kimberly Do from SD
-Elva Terrazas from San Ysidro
-Danny Carlos from SD
-Guy Bradley from El Cajon
-Dallas Jensen from ChulaVista
-Isela Cabrales from ChulaVista
-Edward Legler from ElCajon
-Danielle Runkle from SD
-Ann Nelson from ChulaVista
-Ilse Hufford from ValleyCenter
-Michael Vargs from SD
-Gloria Arroyo from SD
-Kimberly Pope from SD
-Aurora Cruz from NationalCity
-Mariana Stramiello from SpringValley
-Diane Brundige from Fallbrook
-Brian Gould from SD
-Amber Hillius from SD
-Gary Dines Jr from NationalCity

PENGUIN 11/17
-Gary Murphy from Escondido
-Peter Kronfeld from SD
-Rick Roxas from SD
-Gail Phillips from La Mesa
-David Law from SD
-Maissha Landers from SD
-Lorena Sevilla from Chula Vista
-Jazmine Cowan from SanMarcos
-Megan Ophanos from Chula Vista
-Pete Isip from Poway
-Cydney Garrison-McKenzie from San Marcos
-Wilma McLaughlin from SD
-Kathy Polk from SD
-Bonnie Crocker from IB
-Sara Stevens from El Cajon
-Ronald Custodio from SD
-Perla Cremat from SD
-Andrea Arhaud from Cardiff
-Bobby Brunette from ChulaVista
-Susan Johnson from SD

CELEBRATE 11/16
-Jeanette Waddell frm Fallbrook
-Jorge Rico from Lemon Grove
-Michelle Justiniano from SD
-Rose G from SD
-Brian Gilbert from SD
-Miguel Naranjo from SD
-Crystal Madrid from SD
-Stewart Spada from SD
-Howard Eagle from SD
-Yvette Tufi from El Cajon
-Matthew O'Brien from SD
-Martha Martinez from SD
-David Winger from El Cajon
-Tony King from SD
-Fran Steffen from Valley Center
-Juan Agraz from SD
-Francis Asuncion from SD
-Wanamas Meevasana from SD
-Kathleen J from SD
-Julie Nagle from SD

GET MORE SAN DIEGO 6:

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CONFIRMATION EMAILS
If you have made a purchase but you have not received a confirmation email yet, please call 858-279-6666 Monday - Friday 9am - 5pm. Let the receptionist know that you would like to confirm your Couch Potato purchase. Once you have confirmed your purchase you may pick up your prize as long as you bring your valid photo ID. Do not wait until the last minute!

POPULAR ITEMS
When playing Couch Potato, please remember that some items will be very popular, you must continue to refresh your page at the right time to go from "Coming Soon" to available. If, at the right time you don't see the "buy" box, it means that the items are "Sold Out". Couch Potato cannot control the speed in which the items sell out.

LOCKED ACCOUNTS
If you are using a YAHOO email or a company issued email (ex: yourname@yourcompany.com) or anything non-traditional you may experience problems with receiving email communications from the Couch Potato System. To avoid this and avoid any bounced email we highly suggest using a GMAIL, HOTMAIL or AOL email account for Couch Potato.

To change your account information you need to first log in to your Couch Potato account. Once you are logged in click on the "My Info" tab at the top (next to "Tech Support"). This page will show all of your account information. At the top of the box there is a link "Edit Info". This page will allow you to change your personal information. Once you are finished making the changes please click "Update My Info" at the bottom of the page. If you are changing your email address your points will stay in your account and you will just have a new email to use to log in. Please send in a Tech Support ticket if you have any questions.